The User Data Deletion outlines our policy for responding to requests for deletion of data under Indian data protection law. In this policy, Craple explains the rights of individuals regarding data deletion and its responsibilities in responding to such requests.

Individual Rights

Customers have the right to erasure, also known as “the right to be forgotten”. The principle supporting this right enables individuals to request the deletion or removal of personal data if there exists no plausible reason for further processing.

When Does the Right to Erasure Apply?

Individuals have a right to the erasure of personal data and prevention of procession in specific circumstances:

  • When individuals withdraw consent
  • When individuals object to the processing and no other legal ground exists for the relevant processing activity;
  • In the case of unlawful processing of personal data;
  • In a case where legal obligation requires the erasure of personal data.

What Information does Craple Retain

If you consent, Craple may retain and store personal data in our CRM system to contact you concerning Craple news, products, services, and promotions. Craple keeps files for accounts that are active and are not in violation of the Terms of use.

How can Your Data be Deleted?

If you have an account with Craple.com, Craple acts as the data controller. In such an event, we will delete your account upon request (via email to contact@craple.com). Such data is deleted from the system immediately, and neither you nor Craple employees can recover them after this point. We can at no point recover data that has been deleted or destroyed. Our system backup files may retain such data but undergo periodic deletions. We will send you a confirmation once we delete your information.